Website And Service Terms For Provo SEO Pros.

1. Acceptance Of These Terms

These Terms & Conditions govern your use of the Provo SEO Pros website, booking pages, forms, content, communications, and services.

By visiting this website, submitting information, booking a Growth Audit, communicating with Provo SEO Pros, or purchasing services, you agree to these Terms & Conditions and our Privacy Policy.

If you do not agree with these terms, do not use this website or engage Provo SEO Pros for services.

2. Services Provided

Provo SEO Pros provides digital marketing, Growth Engine System services, SEO, AI SEO Services, web design, Google Business Profile management, PPC advertising, social media management, CRM automation, lead follow-up systems, consulting, reporting, and related business growth services.

Service details, pricing, deliverables, timelines, payment terms, and responsibilities may be described in a written proposal, invoice, checkout page, statement of work, email confirmation, signed agreement, or other written service documentation.

Growth Engine System

The Growth Engine System is a strategic marketing service framework designed to connect visibility, conversion, CRM automation, lead follow-up, and reporting. The exact deliverables depend on the client’s selected package, needs, budget, and written agreement.

Service Area

Provo SEO Pros serves local businesses throughout the United States and Canada.

3. No Guaranteed Marketing Results

Marketing performance depends on many factors outside of our control, including market conditions, competition, customer demand, offer quality, client responsiveness, pricing, sales process, website history, platform algorithms, ad budgets, search engine changes, third-party tools, and customer behavior.

Provo SEO Pros does not guarantee specific rankings, traffic levels, ad results, lead volume, revenue, conversions, appointments, sales, Google Business Profile placements, AI search mentions, or other business outcomes unless such guarantee is expressly stated in a written agreement signed by Provo SEO Pros.

Any examples, case studies, projections, estimates, audits, recommendations, or performance discussions are provided for informational and planning purposes only and are not promises of future results.

4. Client Responsibilities

Clients are responsible for providing timely, accurate, complete, and lawful information needed for Provo SEO Pros to perform services.

Client responsibilities may include:

• Providing access to websites, hosting, domains, Google Business Profile, analytics, ad accounts, CRM systems, social accounts, and related platforms
• Reviewing and approving content, designs, campaigns, workflows, messages, and recommendations in a timely manner
• Ensuring business information, claims, offers, pricing, credentials, testimonials, photos, and service descriptions are accurate and legally compliant
• Maintaining required licenses, permissions, consents, approvals, and rights for any materials provided
• Responding to leads, calls, forms, bookings, SMS messages, and customer inquiries generated by marketing activity
• Complying with applicable laws, industry rules, privacy requirements, advertising policies, SMS/email regulations, platform policies, and professional guidelines

Delays in client responses, approvals, access, payments, or content may delay project timelines and affect results.

5. Payments, Billing, And Refunds

Fees, billing schedules, setup costs, monthly retainers, ad management fees, software costs, project fees, and payment due dates will be described in the applicable proposal, invoice, agreement, or checkout process.

Unless otherwise stated in writing, payments are due according to the payment terms presented at the time of purchase or engagement.

Late Payments

Late or failed payments may result in delayed work, paused services, suspension of campaigns, restricted access, or termination of services. Clients remain responsible for amounts owed for services already provided or committed.

Advertising Spend

Advertising spend paid to platforms such as Google, Meta, or other advertising networks is separate from Provo SEO Pros service fees unless otherwise stated in writing. Ad platform charges are typically non-refundable and governed by the applicable platform’s terms.

Refunds

Refund availability, if any, depends on the specific service, written agreement, work completed, third-party costs, and payment terms. Setup fees, completed work, consulting time, advertising spend, third-party software, and custom work are generally non-refundable unless otherwise stated in writing.

6. Communications, Calls, Email, SMS, And CRM Workflows

By contacting Provo SEO Pros, submitting a form, booking a call, requesting information, or becoming a client, you agree that we may communicate with you by phone, email, SMS, voicemail, CRM workflows, booking reminders, and other business communication methods.

Communications may include appointment reminders, service updates, proposals, reports, onboarding information, follow-up messages, marketing messages, or other business-related communications.

You may request to stop receiving marketing communications. Transactional, appointment, service, legal, or account-related communications may still be sent when appropriate.

7. Intellectual Property

The Provo SEO Pros website, branding, designs, text, graphics, layouts, strategy frameworks, Growth Engine System language, service descriptions, processes, and other materials are owned by Provo SEO Pros or its licensors unless otherwise stated.

You may not copy, reproduce, republish, sell, distribute, modify, or exploit website content or proprietary materials without written permission.

Client Materials

Clients retain ownership of materials they provide to Provo SEO Pros, such as logos, photos, business information, testimonials, access credentials, and approved brand assets. Clients represent that they have the right to provide and use those materials.

Work Product

Ownership and usage rights for websites, creative assets, content, campaigns, workflows, reports, and other deliverables may depend on the service agreement, payment status, third-party platform rules, and the nature of the deliverable.

Unless otherwise agreed in writing, Provo SEO Pros may retain ownership of proprietary methods, templates, processes, systems, strategy frameworks, internal tools, and reusable components used to provide services.

8. Third-Party Platforms, Tools, And Accounts

Our services may involve third-party platforms such as Google, Meta, GoHighLevel, WordPress, hosting providers, analytics tools, call tracking tools, SMS/email platforms, payment processors, domain registrars, design tools, and other software or service providers.

Third-party platforms are governed by their own terms, policies, pricing, service availability, compliance requirements, and technical limitations.

Provo SEO Pros is not responsible for outages, account suspensions, policy changes, data loss, billing changes, algorithm updates, approval delays, rejected ads, restricted accounts, or other issues caused by third-party platforms.

9. Acceptable Use

You agree not to use this website, our services, our forms, our booking tools, or our communications systems for unlawful, harmful, fraudulent, abusive, or unauthorized purposes.

You may not:

• Attempt to hack, disrupt, overload, scrape, copy, or reverse engineer the website or related systems
• Submit false, misleading, unlawful, infringing, defamatory, or harmful information
• Use our website or services to violate privacy, intellectual property, advertising, SMS, email, or platform rules
• Impersonate another person or business
• Interfere with security, access controls, analytics, forms, booking tools, or CRM systems

10. Disclaimers

The Provo SEO Pros website, content, audits, recommendations, and services are provided on an “as available” basis. We make reasonable efforts to provide useful information and professional services, but we do not guarantee that the website or services will be error-free, uninterrupted, fully secure, or always available.

Website content is provided for general business and marketing information only. It should not be treated as legal, financial, tax, medical, compliance, or professional advice for regulated matters.

Clients in regulated industries are responsible for obtaining appropriate legal, compliance, or professional review of claims, advertising, content, privacy practices, SMS/email communications, and industry-specific requirements.

11. Limitation Of Liability

To the fullest extent permitted by law, Provo SEO Pros and its owners, contractors, team members, vendors, and affiliates will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost data, lost opportunities, business interruption, advertising losses, platform issues, or reputational harm.

To the fullest extent permitted by law, Provo SEO Pros’ total liability for any claim related to the website, services, or these terms will not exceed the amount paid by the client to Provo SEO Pros for the specific service giving rise to the claim during the three months preceding the event that caused the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Provo SEO Pros, its owners, contractors, team members, vendors, and affiliates from claims, damages, liabilities, losses, costs, and expenses arising from your use of the website, your violation of these terms, your client materials, your business practices, your violation of laws or platform policies, or your infringement of third-party rights.

13. Service Suspension And Termination

Provo SEO Pros may suspend or terminate website access, communications, or services if you violate these terms, fail to pay, misuse services, provide unlawful materials, create unreasonable risk, or otherwise interfere with service delivery.

Client-initiated cancellation terms may be described in the applicable proposal, agreement, invoice, or written service documentation.

Termination does not eliminate payment obligations for services already provided, work already completed, committed costs, third-party charges, or amounts otherwise due.

14. Governing Law

These terms are intended to be governed by the laws of the State of Utah, without regard to conflict-of-law principles, unless another jurisdiction is required by applicable law or a written agreement states otherwise.

Any dispute related to this website, services, or these terms should first be addressed by contacting Provo SEO Pros directly so the parties can attempt to resolve the matter informally.

15. Changes To These Terms

Provo SEO Pros may update these Terms & Conditions from time to time to reflect changes in our services, tools, operations, legal requirements, or business practices.

Updated terms will be posted on this page with a revised “Last updated” date. Continued use of the website or services after updates means you accept the revised terms.

16. Contact Us

For questions about these Terms & Conditions, contact us:

• Business: Provo SEO Pros
• Address: 2650 W. 820 N., Provo, UT 84601
• Email: [email protected]
• Phone: (385) 481-7087
• Website: https://provoseopros.com/