How Provo SEO Pros Collects, Uses, And Protects Information.

This Privacy Policy explains how Provo SEO Pros handles information from website visitors, leads, booking requests, clients, CRM communications, SMS text messaging, and marketing service interactions.

1. Introduction

This Privacy Policy describes how Provo SEO Pros collects, uses, stores, shares, and protects information when you visit our website, contact us, book a Growth Audit, communicate with us, or use our services.

Provo SEO Pros provides digital marketing, Growth Engine System services, SEO, AI SEO Services, web design, Google Business Profile management, PPC advertising, social media management, CRM automation, lead follow-up systems, and related services to local businesses throughout the United States and Canada.

By using this website or submitting information to Provo SEO Pros, you agree to the practices described in this Privacy Policy.

Last updated: September 24, 2026. This page is provided for general business transparency and should not be considered legal advice.

2. Information We Collect

We may collect information directly from you, automatically through website technology, or through third-party platforms used to deliver our services.

Information You Provide

You may provide information when you contact us, complete a form, book a call, request a Growth Audit, communicate by phone, email, SMS, or use a CRM-connected workflow. This may include:

• Name, business name, job title, and contact information
• Email address, phone number, and mailing address
• Website URL, business details, service area, marketing goals, and project information
• Messages, form submissions, booking details, consultation notes, and support requests
• SMS consent records, including the date, time, and form where you opted in to receive text messages
• Billing, proposal, contract, and service-related information when applicable

Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address, browser type, operating system, device type, and referral source
• Pages viewed, links clicked, time on page, scroll behavior, and website interactions
• Approximate location based on IP address
• Cookie, pixel, analytics, advertising, and tracking data

Information From Third-Party Platforms

We may receive or process information through platforms used for booking, CRM automation, analytics, advertising, email, SMS, payment, website hosting, and client service delivery.

3. How We Use Information

We may use collected information to:

• Respond to inquiries, calls, emails, forms, booking requests, and consultation requests
• Provide digital marketing services, Growth Engine System services, SEO, AI SEO Services, web design, CRM automation, PPC, social media, and related services
• Schedule, confirm, remind, reschedule, or follow up about appointments and Growth Audits
• Send service-related messages, proposals, invoices, reports, reminders, and project updates
• Improve our website, user experience, content, marketing, advertising, and service quality
• Analyze website traffic, conversions, lead sources, campaign performance, and audience behavior
• Run advertising, retargeting, remarketing, email, and CRM follow-up campaigns, and send SMS text messages only to people who have given consent
• Protect against spam, fraud, abuse, unauthorized access, and security risks
• Comply with legal, accounting, tax, reporting, contractual, and regulatory obligations

4. Cookies, Analytics, Pixels, And Tracking Technologies

Our website and marketing systems may use cookies, pixels, tags, scripts, local storage, analytics tools, advertising platforms, and similar technologies.

These tools may help us:

• Understand how visitors find and use our website
• Measure form submissions, calls, bookings, and campaign performance
• Improve website usability, speed, content, and conversion paths
• Serve, measure, or improve ads and retargeting campaigns
• Attribute leads to traffic sources, channels, landing pages, or campaigns

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies or tracking technologies are disabled.

5. CRM, Email, SMS, Phone, And Booking Communications

If you submit a form, book a call, call us, email us, or otherwise provide contact information, we may communicate with you by phone, email, voicemail, booking reminders, CRM workflows, or other business communication methods. We send SMS text messages only if you have opted in, as described in the SMS Text Messaging section below.

These communications may include appointment confirmations, reminders, follow-ups, responses to your inquiry, service updates, proposals, onboarding details, marketing information, or other relevant business communications.

You can request that we stop sending marketing communications. Transactional, service-related, or legally required communications may still be sent where appropriate.

SMS Text Messaging

How you opt in: You can agree to receive text messages from Provo SEO Pros by checking an SMS consent box in the chat widget on our website or on our booking pages and submitting your mobile number. There are separate boxes for non-marketing messages and marketing messages, and neither is required. Consent to receive text messages is not a condition of purchase.

Types of messages:

• Non-marketing messages: appointment confirmations and reminders for Growth Audits and strategy calls, rescheduling notices, and replies to your questions.
• Marketing messages (only if you check the marketing consent box): occasional updates about our services and helpful resources.

Message frequency: Message frequency varies based on your appointments and interactions with us.

Costs: Message and data rates may apply, depending on your mobile carrier and plan.

How to opt out: Reply STOP to any text message to stop receiving texts from us. You will receive one final message confirming that you have been unsubscribed. You can also ask us to stop by emailing contact@provoseopros.com.

Help: Reply HELP to any text message, email contact@provoseopros.com, or call +1 866-402-6849.

Mobile carriers are not liable for delayed or undelivered messages.

Your mobile information is not shared for marketing. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All information-sharing categories in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. How We Share Information

We do not sell your personal information in the traditional sense. We may share information with trusted service providers, platforms, contractors, vendors, and business tools that help us operate our website, provide services, communicate, process payments, run advertising, manage CRM workflows, analyze performance, or support client work.

Examples may include:

• Website hosting, security, analytics, and performance tools
• CRM, booking, email, SMS, call tracking, and automation platforms
• Advertising platforms such as Google, Meta, and related marketing tools
• Payment processors, invoicing tools, accounting tools, and administrative systems
• Contractors, vendors, or service providers helping deliver marketing services
• Legal, compliance, law enforcement, or regulatory parties when required or appropriate

Service providers that help us send text messages, such as our CRM and messaging platform, process your mobile number only to deliver our messages to you. They may not use it for their own marketing.

We may also share aggregated, de-identified, or non-personal information for reporting, analysis, marketing, or business purposes.

Important: Nothing in this section allows us to share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes. The SMS Text Messaging section above takes priority over anything else in this policy.

7. Data Security And Retention

We use reasonable administrative, technical, and organizational safeguards designed to help protect information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, server, CRM system, email system, SMS platform, payment platform, or online transmission method can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary to provide services, manage business records, comply with legal obligations, resolve disputes, enforce agreements, improve operations, or support legitimate business purposes.

8. Your Choices And Privacy Rights

Depending on where you live, you may have certain privacy rights regarding access, correction, deletion, portability, restriction, objection, consent withdrawal, or opting out of certain types of processing.

To make a privacy-related request, contact us at contact@provoseopros.com. We may need to verify your identity before fulfilling certain requests.

You may also manage cookies through your browser settings and unsubscribe from marketing emails using the link in any email. To stop text messages, reply STOP to any text from us.

United States And Canada

Because Provo SEO Pros serves local businesses across the United States and Canada, privacy rights may vary by jurisdiction. We will make reasonable efforts to respond to valid privacy requests in accordance with applicable laws.

9. Children’s Privacy

Our website and services are intended for business owners, professionals, and adults. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

10. Third-Party Links And Services

Our website may link to third-party websites, platforms, booking tools, CRMs, advertising platforms, analytics tools, social networks, payment processors, and other external services.

We are not responsible for the privacy practices, terms, content, or security of third-party websites or platforms. Review their privacy policies before providing information to them.

11. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, tools, technology, legal requirements, or business operations.

Updates will be posted on this page with a revised “Last updated” date. Continued use of our website or services after updates means you accept the revised policy.

12. Contact Us

For questions about this Privacy Policy or how Provo SEO Pros handles information, contact us:

• Business: Provo SEO Pros
• Email: contact@provoseopros.com
• Phone: +1 866-402-6849
• Website: https://provoseopros.com/