How Provo SEO Pros Collects, Uses, And Protects Information.

1. Introduction

This Privacy Policy describes how Provo SEO Pros collects, uses, stores, shares, and protects information when you visit our website, contact us, book a Growth Audit, communicate with us, or use our services.

Provo SEO Pros provides digital marketing, Growth Engine System services, SEO, AI SEO Services, web design, Google Business Profile management, PPC advertising, social media management, CRM automation, lead follow-up systems, and related services to local businesses throughout the United States and Canada.

By using this website or submitting information to Provo SEO Pros, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information directly from you, automatically through website technology, or through third-party platforms used to deliver our services.

Information You Provide

You may provide information when you contact us, complete a form, book a call, request a Growth Audit, communicate by phone, email, SMS, or use a CRM-connected workflow. This may include:

• Name, business name, job title, and contact information
• Email address, phone number, and mailing address
• Website URL, business details, service area, marketing goals, and project information
• Messages, form submissions, booking details, consultation notes, and support requests
• Billing, proposal, contract, and service-related information when applicable

Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address, browser type, operating system, device type, and referral source
• Pages viewed, links clicked, time on page, scroll behavior, and website interactions
• Approximate location based on IP address
• Cookie, pixel, analytics, advertising, and tracking data

Information From Third-Party Platforms

We may receive or process information through platforms used for booking, CRM automation, analytics, advertising, email, SMS, payment, website hosting, and client service delivery.

3. How We Use Information

We may use collected information to:

• Respond to inquiries, calls, emails, forms, booking requests, and consultation requests
• Provide digital marketing services, Growth Engine System services, SEO, AI SEO Services, web design, CRM automation, PPC, social media, and related services
• Schedule, confirm, remind, reschedule, or follow up about appointments and Growth Audits
• Send service-related messages, proposals, invoices, reports, reminders, and project updates
• Improve our website, user experience, content, marketing, advertising, and service quality
• Analyze website traffic, conversions, lead sources, campaign performance, and audience behavior
• Run advertising, retargeting, remarketing, email, SMS, and CRM follow-up campaigns
• Protect against spam, fraud, abuse, unauthorized access, and security risks
• Comply with legal, accounting, tax, reporting, contractual, and regulatory obligations

4. Cookies, Analytics, Pixels, And Tracking Technologies

Our website and marketing systems may use cookies, pixels, tags, scripts, local storage, analytics tools, advertising platforms, and similar technologies.

These tools may help us:

• Understand how visitors find and use our website
• Measure form submissions, calls, bookings, and campaign performance
• Improve website usability, speed, content, and conversion paths
• Serve, measure, or improve ads and retargeting campaigns
• Attribute leads to traffic sources, channels, landing pages, or campaigns

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies or tracking technologies are disabled.

5. CRM, Email, SMS, Phone, And Booking Communications

If you submit a form, book a call, call us, email us, or otherwise provide contact information, we may communicate with you by phone, email, SMS, voicemail, booking reminders, CRM workflows, or other business communication methods.

These communications may include appointment confirmations, reminders, follow-ups, responses to your inquiry, service updates, proposals, onboarding details, marketing information, or other relevant business communications.

You can request that we stop sending marketing communications. Transactional, service-related, or legally required communications may still be sent where appropriate.

6. How We Share Information

We do not sell your personal information in the traditional sense. We may share information with trusted service providers, platforms, contractors, vendors, and business tools that help us operate our website, provide services, communicate, process payments, run advertising, manage CRM workflows, analyze performance, or support client work.

Examples may include:

• Website hosting, security, analytics, and performance tools
• CRM, booking, email, SMS, call tracking, and automation platforms
• Advertising platforms such as Google, Meta, and related marketing tools
• Payment processors, invoicing tools, accounting tools, and administrative systems
• Contractors, vendors, or service providers helping deliver marketing services
• Legal, compliance, law enforcement, or regulatory parties when required or appropriate

We may also share aggregated, de-identified, or non-personal information for reporting, analysis, marketing, or business purposes.

7. Data Security And Retention

We use reasonable administrative, technical, and organizational safeguards designed to help protect information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, server, CRM system, email system, SMS platform, payment platform, or online transmission method can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary to provide services, manage business records, comply with legal obligations, resolve disputes, enforce agreements, improve operations, or support legitimate business purposes.

8. Your Choices And Privacy Rights

Depending on where you live, you may have certain privacy rights regarding access, correction, deletion, portability, restriction, objection, consent withdrawal, or opting out of certain types of processing.

To make a privacy-related request, contact us at [email protected]. We may need to verify your identity before fulfilling certain requests.

You may also manage cookies through your browser settings and unsubscribe from certain marketing emails or SMS messages using available opt-out methods.

United States And Canada

Because Provo SEO Pros serves local businesses across the United States and Canada, privacy rights may vary by jurisdiction. We will make reasonable efforts to respond to valid privacy requests in accordance with applicable laws.

9. Children’s Privacy

Our website and services are intended for business owners, professionals, and adults. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

10. Third-Party Links And Services

Our website may link to third-party websites, platforms, booking tools, CRMs, advertising platforms, analytics tools, social networks, payment processors, and other external services.

We are not responsible for the privacy practices, terms, content, or security of third-party websites or platforms. Review their privacy policies before providing information to them.

11. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, tools, technology, legal requirements, or business operations.

Updates will be posted on this page with a revised “Last updated” date. Continued use of our website or services after updates means you accept the revised policy.

12. Contact Us

For questions about this Privacy Policy or how Provo SEO Pros handles information, contact us:

• Business: Provo SEO Pros
• Address: 2650 W. 820 N., Provo, UT 84601
• Email: [email protected]
• Phone: (385) 481-7087
• Website: https://provoseopros.com/